Shipping policy
Every ball is custom printed in our Kansas shop.
Proof: within 1 business day of your order, we email you a proof of your design. Printing starts as soon as you approve it.
Processing time: your order ships 1 to 3 business days after you approve your proof.
US shipping rates:
- Custom photo footballs, basketballs, soccer balls and volleyballs: FREE standard shipping (3 to 5 business days in transit).
- Baseballs, softballs and autograph balls: $7.95 standard shipping, FREE on orders of $35 or more.
- Expedited shipping (1 to 2 business days in transit): $20.00 on any order.
Need it by a certain date? Rush orders are accommodated whenever possible. Choose Expedited at checkout and add your need-by date in the designer notes, or email orders@ballstars.com before you order.
We currently ship within the United States only. You'll receive a tracking number by email when your order ships.
If your ball arrives damaged, email a photo to orders@ballstars.com within 7 days of delivery and we'll remake and reship it free.